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Kate's Music
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Nina Gerber
Order Info
or call 800-OWL-2060
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Kate Wolf
An Evening In Austin
DVD Help Page
| This page is for anyone who has questions
about playing the DVD or who experiences problems. You can
also visit our DVD Product
and Order Form pages. |
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| DVD Contents |
- An Evening In Austin
1985 • 75-minute concert, color, stereo
with printed lyric booklet
- Here In California
1980 • 29-minute studio concert, color, mono
- Musical Interview
1975 • 56 minutes, B&W, mono
- Photo Gallery
- Kate Wolf Biography
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DVD Player Compatibility
Like other mass-produced DVDs, An Evening In Austin is
compatible with most DVD players. |
- NTSC Format: Plays on US and
Canada players (those countries use the NTSC standard).
Many DVD players in Europe and other regions can read NTSC discs
and output the required local format to the television: check
your player's documentation.
- Zone/Region: the DVD is
"region-free". This means it can be played on any DVD
machine in the world regardless of zone (subject to NTSC
playback of course).
- Dual Layer: the DVD is dual layer.
Some older DVD players or computers may not be able to read dual
layer disks.
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| Playback Problems & Troubleshooting |
- The DVD won't play at all.
See the compatibility section above.
Try another dual-layer NTSC disc to verify that your player
supports the format.
If the disc is damaged, see "Disc Exchange" below.
- The audio on the extras content does
not work properly. The main program plays fine.
The audio on the extras is Dolby encoded. The main
program is uncompressed audio (higher quality than Dolby).
- If you experience a problem playing
the DVD on a computer, upgrade your computer to the
manufacturer's latest audio drivers. Also, try the DVD
on another computer or on a regular DVD player.
- If you experience this problem on a
standard DVD player, try playing the disc on another DVD
player to narrow down whether the problem is with the player
or the DVD itself.
If the problem persists,
send us an email with the manufacture, model, and year of
all the devices on which you tried playing the DVD.
- The Focus Musical Interview
segment is black and white and has glitches.
This is expected: the video was made in 1975 and was
restored as best as possible from an old tape from Kate's
personal video archive. The segment is included as a free
extra for fans with an interest in Kate Wolf's musical history.
- There is a brief pause before the last
song in the An Evening In Austin segment.
Because the concert is too long to fit on one layer of the
disk, a break is necessary. The amount of time that the
show pauses varies by DVD player, but it should be brief and
does not occur during a song.
- My player indicates that all the
segments are encoded with Dolby except An Evening In Austin.
"Dolby" indicates that the audio is compressed.
The An Evening In Austin segment is uncompressed "PCM"
audio, providing the most faithful reproduction of the
performance.
- The text in some segments scrolls too
fast/slow.
You can pause or fast forward while reading. Some
players allow you to view at half- or double-speed.
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Known Problems
No playback problems have been reported with manufactured Kate
Wolf DVDs. |
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Scratched & Damaged Disc Exchange
As with all DVDs and CDs, discs may be accidentally damaged and
become unplayable. Kate's family wants you to enjoy her music
and not incur the full expense of replacing a disc. We would
be happy to send you a replacement for your damaged disc. Just
send $5 ($8 outside of North America) and the damaged DVD, only
the disc, not the box, to:
Owl Productions
P.O. Box 151208
San Rafael, CA 94915 USA
If you have any questions, please email
mail@katewolf.com.
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